Safety Guidelines

For Property Owners

Choosing an Agent

• Review agent profiles, ratings, and completed jobs before hiring
• Check verification badges (Verified, Pro, Expert, Legend)
• Read reviews from other property owners
• Verify agent credentials through our platform
• Start with a standard inspection before requesting video walkthroughs

Communication Best Practices

• Keep all communication within the HowsMyLand platform
• Never share personal financial information with agents
• Be clear about inspection requirements and expectations
• Respond promptly to agent questions about property access
• Report any inappropriate behavior immediately

Payment Safety

• Only make payments through our secure platform
• Never send money directly to agents outside the platform
• Verify inspection completion before approving payment release
• Review reports thoroughly before accepting
• Contact support if you suspect fraudulent activity

Property Information

• Only share necessary property details with assigned agents
• Inform neighbors or local contacts about scheduled inspections
• Remove or secure valuable items before inspections
• Provide accurate property access instructions
• Update property status if access conditions change

For Agents

Before Accepting a Job

• Review property location and ensure it's in a safe area
• Check property owner's profile and history
• Verify you have clear access instructions
• Confirm inspection requirements are reasonable
• Decline jobs that seem suspicious or unsafe

During Property Visits

• Visit properties during daylight hours when possible
• Inform a friend or family member of your location
• Carry a fully charged mobile phone
• Take photos/videos as evidence of property condition
• Leave immediately if you feel unsafe
• Respect property boundaries and privacy
• Don't enter locked or restricted areas without permission

Professional Conduct

• Maintain professional communication with property owners
• Protect owner's property information and privacy
• Complete inspections as agreed and on time
• Provide honest, accurate reports
• Never request payment outside the platform
• Report any safety hazards found during inspections

Personal Safety Equipment

• Wear appropriate footwear for outdoor terrain
• Carry water and basic first aid supplies
• Use sun protection for extended outdoor inspections
• Be aware of local wildlife and environmental hazards
• Have emergency contact numbers readily available

Fraud Prevention

Protecting Your Account

• Use a strong, unique password
• Never share your login credentials
• Enable two-factor authentication if available
• Log out from shared or public devices
• Review account activity regularly
• Report unauthorized access immediately

Verifying Identities

• All agents undergo Aadhar verification
• Check for verification badges on agent profiles
• Review agent ratings and job history
• Trust the platform's verification system
• Report suspicious profiles to our team

Emergency Contacts

Platform Safety Features

• Agent Verification: All agents must verify their identity with Aadhar
• Rating System: Review and rate agents after each inspection
• Secure Payments: Escrow system protects both parties
• In-Platform Communication: All messages are monitored for safety
• Report System: Easy reporting of suspicious activity
• 24/7 Monitoring: Our team reviews flagged content promptly