Privacy Policy

1. Introduction

At HowsMyLand, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property inspection platform. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information: We collect information that you provide directly to us, including:

• Name and email address
• Phone number (for agents)
• Aadhar number (for agent verification)
• Property addresses and location data
• Payment information (processed securely through third-party providers)
• Profile information and preferences

2.2 Automatically Collected Information: When you use our platform, we automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage data (pages visited, features used)
• Cookies and similar tracking technologies

2.3 Inspection Data: Photos, videos, and reports generated during property inspections are stored securely and associated with your account.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Connect property owners with verified agents
• Process payments and manage transactions
• Send service notifications and updates
• Verify agent credentials and maintain platform security
• Respond to customer support requests
• Analyze usage patterns to improve user experience
• Comply with legal obligations

4. Information Sharing

4.1 With Agents: When you request an inspection, we share necessary property information with the assigned agent to facilitate the service.

4.2 Service Providers: We share information with trusted third-party service providers who assist us with:

• Payment processing (Razorpay, Stripe)
• Cloud storage and hosting
• Email and notification services
• Analytics and performance monitoring

4.3 Legal Requirements: We may disclose your information if required by law, court order, or government regulation.

4.4 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication and password hashing
• Regular security audits and updates
• Access controls and employee training
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for platform functionality
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling them may affect platform functionality.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Withdraw Consent: Revoke consent for data processing

To exercise these rights, contact us at privacy@howsmyland.com

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Inspection reports and photos are retained for 2 years after the inspection date unless you request earlier deletion. Account information is deleted within 30 days of account closure.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. The "Last Updated" date at the top of this page indicates when the policy was last revised.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: